• The course e-file with the presentation charts.
• A set of reference documents.
• A USB flash drive with all the above.
• A Certificate of Course Completion.

• The key role of management in setting quality objectives for the organisation, how to establish policy, goals, organisation and al- locate responsibilities.

• Key principles of quality control/assurance, and their evolution. Measuring the quality and promoting improvements.

• Formal quality systems. European (ECSS), NASA requirements standards, international standard (ISO).

• The need for a Quality and relationship to contractual QA Plans. Conducting internal and external quality audits.

• Quality in design. Specifications, the V-cycle, support to Projects Reviews.

• Managing the non-conformities resolution process.

• The importance of alerts systems.

• Quality Assurance. Quality records, process control, workman-

  ship standards, traceability, inspections, measuring equipment

  calibration system.

• Statistical methods in brief.

• Space environment effects on materials. Including materials

  used in space, requirements and testing, materials evaluation, and process control.